Patient Reviews

Comments and Reviews from past patients

Leaving a Review

You are most welcome to leave your feedback by commenting on my Google Profile (just scroll down & click ‘Write a Review’), and on my Facebook Page, or via email & telephone (see the Contact page, and you can use the form, or my email address there)

I have seen Lucy for several treatments over the past few years. Lucy has always taken the time to listen to my wishes and treatments have been discussed thoroughly before going ahead. Lucy is always patient and gentle and I do not hesitate to recommend her.

Christina

Lucy has been looking after me for over 5 years now. I wouldn't go anywhere else, she is brilliant and I feel in the safest and most professional hands.

Vanessa

Lucy was recommended to me when I didn’t have time to travel to London to visit my usual specialist. I’m happier than ever with the results of treatment. Thank you Lucy 🤩

Anonymous

I've got to say Lucy how lovely you are with all the procedures advising and help me to decide on which is the best Way forward never pushy listening to what I would like of the end result.you are really lovely I regret nothing but have gained so much all down to you Lucy as you are kind caring and alway want to do the best for your clients and as long as their happy your happy so a big thankyou to you Lucy 😘😘😘

Anonymous

Can’t recommend Lucy highly enough, super professional, reassuring at every turn and very caring with her advice. Her treatment room is a haven of tranquility and I always enjoy my visits to her - 6 years on.

Vanessa Jones

I've never had an aesthetic treatment before so was a little nervous. Lucy was professional and caring and completely put me at ease. I will be going again and would highly recommend her.

Nicola

So before I review Lucy,I'd like to quickly mention that I am petrified of needles to the extreme. A friend mentioned Lucy when I started to complain about my face aging,I called her first because I wanted to tell her how scared I was and she was amazing. She does my treatment so I can't see anything,she keeps me distracted and calm,shes just so lovely and she has given me so much confidence back,I wouldn't go anywhere else. I'm so grateful to her.

Anonymous

I have been visiting Lucy for 4 years now for Botox and I've been so pleased with the results. Pre-Botox I was really nervous about my treatments looking natural but I needn't have worried. Lucy is a consummate professional and I always come away looking 'fresher'. Her home treatment room is so welcoming and peaceful too. Thank you Lucy!

Anonymous

Hi, I am a 54 year old beauty therapist who’s been having botox with Lucy for a couple of years now. I recently decided that the nasolabial lines around my mouth were getting rather deep and asked Lucy for some filler!! It’s made a massive difference around the mouth area and I would highly recommend this treatment for anyone starting to show signs of ageing. Prevention is better than cure and this treatment, although costly lasts for 6 to 9 months, so well worth it to age gracefully.

Samantha

It was fabulous to be able to see Lucy again, fantastic professional service as usual. The treatment really gave me a boost, I’m feeling fresh and ready for socialising again, just what we all need post lockdown.

Amanda

I started seeing Lucy about 8 years ago. I wanted some subtle enhancement to reduce some of the lines on my face. Lucy took time to discuss and understand what I wanted. She has managed to reduce both lines and a scar effectively. Lucy listens to exactly what her client wants and produces effective results. I trust her completely and the amazing results every time.

Anonymous

Hi Lucy. Just wanted to thank you again for a lovely job and a great service. I’m always apprehensive about getting these procedures done but you are very good at your job and I have found that each time I have come , I have gone away with an even better result than the previous time. These things can easily go wrong if not in the right hands so I’m very glad to have found you. Thanks again.

Anonymous

I have had a great experience with Lucy as she makes you feel really at ease and listens to you. She’s a registered nurse and her medical background is reassuring. The profhilo treatment suited me as I didn’t want botox or fillers (personal preference) and the results have been really nice as my skin looks fresher and has had the boost it needed.

Jo

This is the first time I have used Lucy’s services, a family member has been using her services for some time and the results have been amazing. So I decided that I would give it a try, I’m so pleased that I did , as the results achieved after such a short time have been really dramatic. Lucy is extremely knowledgable and professional. I also like the fact that she is honest and realistic with you about the results you can hope to achieve. I guess the biggest compliment for Lucy is that I have been told how great I look by a few people in the last few days and they have no idea I have had anything done. The after care Lucy offers is second to none. She is happy to answer any questions and provide support over the telephone. This being said If you are considering having some work done then I highly recommend Lucy’s services. Thank you Lucy and I can’t wait to have some further treatments in the future.

Anonymous

I have always been super happy with all the treatments I have received from Lucy. Would'nt go anywhere else! She is so lovely, friendly and very professional. Always makes you feel very relaxed. Recently had the Profhilo treatment which was amazing! Makes your skin look plumped, glowing and health. I am definitely hooked! Thank you Lucy x

Anonymous

It was fabulous to be able to see Lucy again. Fantastic, professional service as usual. The treatment really gave me a boost. I'm feeling fresh and ready for socialising again.

Anonymous

Lucy was amazing and patient with me for my first procedures, every step was explained to me in detail and Lucy took the time ensure I was happy. I am thrilled with the results of my Botox and fillers to raise my jowels, the subtle changes have given me the extra confidence for those TEAMS meetings I dreaded. Thank you

Christina

Delighted once more that Lucy's treatment has eased my brow lines and banished my very mature frown. So uplifting at my age! Thank you.

Marianne

Always very happy with the treatment I receive from Lucy. She gives the best advice that is suited for you. Been going to see her now for around 10 years! 100% recommend.

Heidi

Lucy is a wonderful practitioner, highly experienced and an expert in her treatment range. She always makes me feel relaxed and at ease, explaining treatments, skincare, ingredients and effects and she always achieves great results. Her treatment room is exceptional, modern and calming and a pleasure to visit. Thank You Lucy

Sue

Thankyou for the professional advice, great surroundings and a good insight to what I want in the future, thanks.

Sarah

I went for Botox treatment at Personally You a few weeks ago & I’m very happy with the results. I felt very comfortable & reassured on my visit. I could tell that I was in good hands. I would definitely recommend them.

Fran

I was very impressed with the professionalism and the personal interaction was comforting. I am delighted with the results because no one has commented, which is what I wanted. I've enhanced what I had, not changed.

Karen

I would definitely recommend Personally You. As soon as I spoke to them I felt confident that they were very professional. When I had my appointment I felt completely relaxed and was very happy with the procedure.

Anonymous

Lucy is so professional, approachable and friendly. She is very knowledgeable about what she does, and has the skills to match. Would definitely recommend!

Victoria

I had been considering Botox for several years and finally made the decision to approach a therapist for a consultation. Lucy was so lovely, clearly very experienced and discussed what I wanted the treatment to do, what I did, and didn’t like facially. After a really helpful and unpressurised chat I decided it was right for me. The treatment was very professional and I have been delighted with the results, after-care and contact was also excellent, really impressed. If you’re thinking about it I would recommend making an appt with Lucy to discuss what magic she can do!

Ann

Knowledge and experience are two key words that make Lucy so special. I have known Lucy for some years now and always found the treatments I have had to be the highest standard. Lucy makes you feel at ease, knowing you are in safe hands makes all the difference. I have always found Lucy to be kind, caring and makes the effort to always be as available as she can. I feel confident to recommend her expertise.

Liz

I was very nervous to begin with but Lucy reassured me and listened to my concerns. She is a lovely lady and I’m so pleased I chose her company! She contacted me after my first treatment to ask if all was ok and came back to top me up in a couple of places and the result has been fantastic!! Really pleased. I totally recommend her and will continue to do so.

J.Selby

So happy with the professional, friendly service but most of all amazing results !!! Thank you Lucy.

Sue, Dorset

The filler combination designed for me has re-created a natural more youthful appearance. My frown lines and crow’s feet have all but disappeared which means I can now wear my hair back from my face any time with confidence. I have complete trust in Lucy who is extremely professional and very gentle when inserting the needles and I love what she has done for my looks.

Lynne, Dorset

Lucy is professional and an expert and trustworthy practitioner. She made me feel comfortable and relaxed throughout. She spent a long time discussing what I wanted. The result was fantastic. She achieved a natural looking smoothing of my problem areas. I have a scar over my brow. She has made this vanish and has smoothed exactly the areas where I that needed it. I am so happy with the result and will be rebooking again. X

Anonymous

I wanted to try a treatment on my face that was needle free so Lucy suggested the dual injector pro which just rejuvenates your skin through RF technology. Lucy was really professional and explained how it worked and even after one session I could see the difference. I won't hesitate to book more with Lucy. Thanks so much!

Anonymous

Lucy Jackson

Fully qualified aesthetic practitioner in Bournemouth

Personally You Medical Cosmetics provides non-invasive aesthetic treatments to patients around the Bournemouth, Poole, Christchurch, Hampshire areas, all conducted by Lucy Jackson BSc (Hons). We have a peaceful, beautiful treatment room.

Since August 2015 Lucy has been working as an advanced nurse practitioner in a GP Surgery, having initially qualified in 1987 as a registered general nurse and has worked at two general hospitals. In 2002 Lucy became a vascular nurse specialist, working until 2015 in this speciality at Winchester general hospital later moving to Southampton General Hospital.